JG
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Articles
Recent activity by JG-
How do I change my Favorite Players?
Tap the [Menu icon] in the top-right corner of the [HOME] screen > Tap [PROFILE] > Tap the [Profile Menu] icon on the bottom-left corner > Tap [EDIT FAVORITE PLAYERS].
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I can't find the players I got with a Contract. Where can I find them?
Try the following procedures: <Check the Player Acquisition Log> [Step 1]Tap the [Menu icon] in the top-right of the Home Screen. [Step 2]Select [PLAYER ACQUISITION LOG]. Up to 1,000 players obtain...
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How do I link my game account to my KONAMI ID?
[Step 1][HOME] screen > Tap the [Menu icon] located in the top-right corner. [Step 2]Select [DATA TRANSFER]. [Step 3]Tap the [Link KONAMI ID] button. [Step 4]After reading the [PROHIBITED ACTIONS],...
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The app won't open. I can't log in.
A lack of device memory/storage or your internet environment could be causing the problem.Please try the procedures below: <iOS>-Close other apps/browser tabs.-Restart device instead of putting it ...
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My Auto League Roster won't update even after editing it.
Double check to make sure you're editing the correct Roster. Your Regular Roster is used for Season and Prize Games, and your Auto League Roster is used solely for Auto League games. Make sure to s...
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The app crashes when playing Online. How can I prevent this?
A lack of device storage or your internet environment could be causing the problem. Please try the procedures below: -Close other apps/browser tabs.-Restart device instead of putting it in sleep mo...
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How do I transfer my data to a new device?
Please follow the procedure below: [Step 1]Tap the [Menu icon] located on the top-right corner of the [HOME] screen. [Step 2]Select [DATA TRANSFER]. [Step 3]There are 2 ways to transfer your data: ...
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How can I restore my game data?
Please follow the procedure below:*This procedure is for those who have not configured the app's data transfer settings. 1. Reinstall the app.2. After installing, open the app and tap [GAME START]....
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The app moves slower than usual during games. How can I fix this?
Please try the Graphics Settings below: Framerate: 20fpsSpectators: NoneSelf-Shadowing: OffDepth of Field: OffSand/Dust Effect: Off *If you are using other apps such as music/video players in the b...
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How can I change James' Mask?
You can change it from SETTING > GAME PLAY > GENERAL > James' Mask.