If your region is located in Europe, the Middle East, India, South Africa, Australia, or New Zealand, please click on this link, https://www.konami.com/efootball/en/
Otherwise, please click on this link to the eFootball Team ticket form, https://www.konami.com/efootball/support/cs/en-us/
Please select the region and platform towards the top of the page.
If your issue is with your mobile version, please say that in the body of the email when submitting to the eFootball Team.
Comments
74 comments
Please help me,I want to change my Konami email. But I have no Konami id password.User id is ASNL-483-134-439.
Ahmatgavi@gmail.com
Ahmatgavi@gmail.com
I'm having trouble participating in the new event in California.
Hello,
I can access my email normally, but I forgot the password for my Konami ID account.
I tried to reset the password but I couldn’t recover the account.
I would like assistance in recovering my Konami ID.
Thank you.
My phone is smart 8 plus version 13 my problem is play store said your devices is computable for version
لعب جيد جدا
Hello KONAMI Support,
I lost my eFootball account after deleting the game.
The account was not linked to KONAMI ID.
My device is Samsung A31.
My team strength was around 3200.
My manager was Fabio Capello.
Some players in my squad:
- Ousmane Dembele
- Michael Olise
- Marcus Rashford
- David Villa
- Oliver Kahn
Please help me recover my account.
Thank you.
Hello KONAMI Support,
I lost my eFootball account after deleting the game.
The account was not linked to KONAMI ID.
My device is Samsung A31.
My team strength was around 3200.
My manager was Fabio Capello.
Some players in my squad:
- Ousmane Dembele
- Michael Olise
- Marcus Rashford
- David Villa
- Oliver Kahn
Please help me recover my account.
Thank you.
Hello KONAMI Support,
I lost my eFootball account after deleting the game.
The account was not linked to KONAMI ID.
My device is Samsung A31.
My team strength was around 3200.
My manager was Fabio Capello.
Some players in my squad:
- Ousmane Dembele
- Michael Olise
- Marcus Rashford
- David Villa
- Oliver Kahn
Please help me recover my account.
Thank you.
مرحباً فريق دعم كونامي،
فقدتُ حسابي في لعبة eFootball بعد حذف اللعبة.
لم يكن الحساب مرتبطًا بمعرف KONAMI.
جهازي هو سامسونج A31.
كان عدد أفراد فريقي حوالي 3200.
وكان مديري فابيو كابيلو.
بعض اللاعبين في فريقي:
- عثمان ديمبيلي
- مايكل أوليس
- ماركوس راشفورد
- ديفيد فيا
- أوليفر كان
أرجو مساعدتي في استعادة حسابي.
شكرًا لكم.
Mamadu Bentem Djalo
Hello, I cannot receive the verification code or emails from KONAMI ID. My email is abdelkaderbekalifa@gmail.com. I checked my inbox and spam folder, but no emails arrive. Please help me restore access to my account.
Subject: My eFootball account was stolen
Hello KONAMI Support,
My eFootball account was taken over by another person without my permission. They changed the email/account information and I can no longer access my original account.
eFootball User ID: ASHS-749-392-075
Original Google account: harunaabdulnasir90@gmail.com
Original KONAMI ID: harun_9SUVX8Vdipaqmm
The unauthorized email that was added/used by the person who took my account is habilaamen08@gmail.com.
My original Google account still shows that eFootball has access to my Google Play Games activity. I can provide screenshots and other information to prove that I am the original owner.
Please help me recover my original eFootball account and restore my account information.
Thank you.